DNB Bedrift: Play Integrity Blocking Your Business App Access

It seems like a rather persistent issue is cropping up for DNB Bedrift users, specifically when it comes to accessing the business version of the DNB app in Norway. We're talking about a roadblock that occurs right after you try to log in using your BankID. The app, after initiating the login process, presents a rather unhelpful message: "This device is not supported. It seems something went wrong." Below this, a cryptic failure code, RC2002-1, appears. This is particularly frustrating because, as some keen observers have noticed, this error message is preceded by a check to the Play Integrity API. This strongly suggests that the Play Integrity API is the culprit behind this lockout. It's a shame because, for many business owners and professionals in Norway, the DNB Bedrift app is an essential tool for managing their finances on the go. Having it inaccessible due to what appears to be an overly zealous security check can be a significant inconvenience, potentially disrupting daily operations and financial management. The fact that this issue seems to mirror a previous problem with the private banking version of the DNB app, which was apparently resolved, only adds to the confusion and frustration. It leads to the unfortunate conclusion that perhaps the business customer segment, being a smaller user base, might have been overlooked in the fix. This is a critical point because business transactions and account management often require immediate access and reliability. Any downtime or access issues, however brief, can have tangible consequences for a business's financial health and operational efficiency. The inability to access essential banking services through a dedicated business app, due to an API check, raises questions about the app's compatibility with certain device configurations or security settings that might be common among users who require a more robust or specialized mobile environment, such as those using GrapheneOS as alluded to in previous reports.

Understanding the Play Integrity API and Its Role

Let's dive a bit deeper into what the Play Integrity API is and why it might be causing such a headache for DNB Bedrift users. Essentially, the Play Integrity API is a service provided by Google Play that helps app developers assess the integrity of the devices their apps are running on. Its primary goal is to protect apps from abuse, fraud, and security threats. It works by providing developers with signals about the device and its software environment. These signals can indicate whether the device is a genuine Google Play device, whether the app has been tampered with, or if the device is rooted, among other things. Developers can then use this information to make decisions about how to proceed with the app's functionality. For sensitive applications like banking apps, this is incredibly important. Banks need to ensure that their customers are using legitimate devices and that their accounts are not being accessed through compromised systems. This is where the Play Integrity API comes in handy, offering a layer of security to safeguard financial data and transactions. However, the implementation of such APIs can sometimes be a bit too aggressive, leading to false positives. In the case of DNB Bedrift, it appears that the app is configured to be particularly strict in its evaluation of device integrity. When the app checks the Play Integrity API and the API returns a signal that the app's developers have deemed unfavorable, the app simply shuts down access, displaying the unhelpful